BeLux Blog

Posts tagged ‘CRM’

Microsoft Dynamics CRM 2013 Updates

You probably know that Microsoft Dynamics CRM 2013 has released, but are you aware of the vast amount of training and certification materials available to help sell, customize, and deploy solutions to your customers?

Learning paths

Role-based learning paths – available for sales and marketing roles, consultants, and developers – can help you to build skills relative to your area of specialization. They can also help you prepare for certification. The learning paths contain a variety of learning options, including on-demand webinars, e-learning, and instructor-led training courses. (Note: some materials require Microsoft Dynamics PartnerSource access)
Certification exams
Microsoft Dynamics CRM 2013 exams will be required for the
CRM competency beginning late 2014. You can get a head start on these requirements as new exams are now available including:

In addition to the learning paths, these are some specific new training courses you may wish to take, to further your learning (note these require login to the Microsoft Dynamics website):

New Sales and Presales assessments coming soon
Updated versions of the Sales and Presales Assessments for Microsoft Dynamics CRM are in development and should be available in late February. These new assessments will be required for the CRM Competency in the future – watch for these assessments and take them in order to maintain your CRM competency.

New Microsoft Dynamics E-Learning Available!


The following E-Learning courses are now available, please

Microsoft Dynamics CRM 2013

· Introduction to Microsoft Dynamics CRM 2013

Microsoft Dynamics NAV 2013 R2

· What’s New in Microsoft Dynamics NAV 2013 R2 – Application

Microsoft Dynamics MarketingPilot

· Technical Deployment and Customization in Microsoft Dynamics MarketingPilot

· Functional Application in Microsoft Dynamics MarketingPilot

Retail functionality for Microsoft Dynamics AX 2012 R2

· Microsoft Dynamics AX 2012 R2 for Retail in Brick and Mortar Stores: Installation and Configuration

· Microsoft Dynamics AX 2012 R2 for Retail in Brick and Mortar Stores: Development and Customization

· Microsoft Dynamics AX 2012 R2 for Retail in eCommerce Stores: Installation and Configuration

· Microsoft Dynamics AX 2012 R2 for Retail in eCommerce Stores: Development and Customization

Get Ready for Microsoft Dynamics CRM 2013



· [Action Required] Dynamics CRM Partner Readiness Kickoff

· [Last Minute] Dynamics CRM 2013 Preview Nominations

· [FYI] Dynamics CRM Launch Portal

[Action Required] Dynamics CRM Partner Readiness Kickoff

As you all know, the release of Microsoft Dynamics CRM 2013 (formerly known as ‘Orion’) is an important one. It defines the base line of our future direction. Readiness is of the uttermost importance.

On Wednesday July 31st, Microsoft Belux celebrates this new release with the Dynamics CRM 2013 Partner Readiness Kickoff. You and your team are not only invited, but encouraged to join us on this great evening in the Microsoft Office in Zaventem. It’s a unique opportunity to boost everyone’s knowledge of the product and interact with both local and Corporate Subject Matter Experts (SMEs). The Training Blitz part of the agenda is organized by Microsoft Corp. Even though they are waking up early to entertain us, we realize it might be a warm summer evening, so if the content does not convince you: we’ll provide the food, drinks and fun! An exceptional CRM night you don’t want to miss!

Simply register by emailing me ( the list of people attending (agenda details below) before July 22:

· FY14 Partner Readiness Workshop (max 2 – starting @ 15:00)

· Training Blitz – Technical Track (starting @ 16:30)

· Training Blitz – Sales Track (starting @ 16:30)



FY14 Partner Readiness Workshop

How do we ensure our joint success in the coming years? What would we like to get out of our partnership to make it work? This is your chance to influence our end-to-end readiness plans (technical and non-technical).

In order to make it a productive workshop we limit the amount of attendees to maximum 2 per partner for this part of the agenda. We are targeting the top leadership of your CRM practice who can cover the commercial and technical aspects (e.g. Overall Management or Sales Manager and Technical Lead). 



Welcome with Hands On Experiences

No attendee limitations here! Everyone is welcome. After a brief welcome and meet & greet we get ready for the training blitz.



Start of the Training Blitz

Together we attend the online Training Blitz. This event is designed to provide you with role-specific information on the value of this major release.

During the event we foresee food & drinks and continuous access to our local subject matter experts as well as the online corporate experts.


Sales & Marketing Track

Technical Overview for Application & Presales consultants and Developers


This track will provide an overview of what’s coming in the next release of Microsoft Dynamics CRM and how to position and message the solution with your customers and prospects

This track will provide an overview of the product and platform capabilities coming in the next release of Microsoft Dynamics CRM



Advanced Q&A with Local SMEs

Hands On Experiences

Networking Drink



Motivate your employees and colleagues and email me ( the list of the people attending each of the tracks before July 22:

· FY14 Partner Readiness Workshop (max 2 attendees per company on this slot – see above)

· Training Blitz – Technical Track (Starting @16:30)

· Training Blitz – Sales Track (Starting @ 16:30)


Microsoft België

Corporate Village – Bayreuth Building

Leonardo Da Vincilaan 3

1935 Zaventem

Route Description

[Last Minute] Dynamics CRM 2013 Preview Nominations

The nomination deadline for the Microsoft Dynamics CRM 2013 (‘Orion’) Preview Program is Monday July 8th. Nominations after July 8 may be considered, but are not guaranteed to be handled in time to take part in all parts of the program. The nomination process is open for all nominee org types and individuals. 

Next steps for submitting a nomination:

1. Please click here to turn on your permission to the CRM Preview Nomination Connect site.

2. After completing step 1, please click here to access the nomination survey.

Preview Nomination and Start Timeline:

· Nomination deadline to make program start – July 8th

· Preview Support Process and Documents live on Connect – July 12th

· Program Start/Lync based (remote) Preview Airlift – July 16, 17, and 18th

More key milestones and dates to be added upon completion of legal agreements at Program Start

[FYI] Dynamics CRM Launch Portal

Staying on top of the new release? Make sure to visit the Dynamics CRM Launch Portal on PartnerSource. From there you’ll find the most important timelines, readiness resources and disclosures.


Microsoft Dynamics CRM Training Blitz Day


Microsoft Dynamics CRM Training Blitz Day: July 31, 2013 (or August 1, 2013

We are inviting you to an online, free 4-hour training blitz on the upcoming release of Microsoft Dynamics CRM which is launching in H2 CY2013. During this training, we will showcase the incredible innovation coming in this next release including the new user experience complete with guided processes, the mobile sales application for Win8 tablets and iPad and embedded social capabilities. Come discover how we are making business personal with Microsoft Dynamics CRM.

· Call to Action: Check out the Microsoft Dynamics CRM Launch Portal starting from today! for more information and how to register.

Microsoft Dynamics CRM Newsletter

Dear CRM enthousiast,

In this newsletter we want to provide you with an overview of important training opportunities on Microsoft Dynamics CRM. The subscription links are included in the post. Hope to see you all there !

Year after year thousands of technology professionals come together at the TechDays to network with peers and experts, while diving deep into Microsoft technologies and learning about the latest products and solutions.

In an effort to broaden the topics of the conference there will also be 3 sessions about Microsoft Dynamics on the TechDays agenda. All 3 of them are scheduled on February 14:

10:45 – 12:00 > Microsoft SharePoint 2010 and Microsoft Dynamics CRM 2011 – Better Together (Wim Coorevits)
13:00 – 14:15 > Integrating on premise Line Of Business applications with CRM Online (Sam Vanhoutte)
14:30 – 15:45 > Extending the reach of your Microsoft Dynamics AX Application with the next-gen tools (Jeroen Doens)

ð You can register to attend these sessions by buying a 1 day TechDays ticket on February 14  but 2 or 3 day packages for the conference are available.

ð Don’t forget to invite your customers. In attach you can find customizable email marketing where you can add your logo on it or include in your newsletter.


Hope to see you at the TechDays 2012!
Questions? Connect with us on Twitter, Facebook or simply via e-mail.


Sales @night CRM 29/02/2012 More info & Registration
Technical Evening CRM 21/03/2012 Save the date
Sales @night CRM 24/04/2012 Save the date
Microsoft Dynamics CRM Online Sales from “Click to Close”  On demand training More info & Registration
Selling the Business Value of Microsoft Dynamics CRM 2011 On demand training More info & Registration
Having the Microsoft Dynamics CRM Online Customer Conversation On demand training More info & Registration
Microsoft Dynamics CRM Online: Pricing and Licensing On demand training More info & Registration
Compete to Win: Microsoft Dynamics CRM 2011 and On demand training More info & Registration
How to Sell Microsoft Dynamics CRM 2011 On demand training More info & Registration
Click-Through Demos for Microsoft Dynamics CRM 2011  On demand training More info & Registration
Best regards,

Siska Bossuyt

Business Group Lead Dynamics CRM

Microsoft Belgium and Luxembourg

Phone +32 474 99 71 30

    Microsoft respects your privacy.
To learn more please read our online
Privacy Statement.
If you would prefer to no longer receive this newsletter, please click here.
To set your contact preferences for other Microsoft communications click here.
Microsoft Dynamics Belgium & Luxemburg – Leonardo Davincilaan 3 – 1930 Zaventem, Belgium